Privacy Policy

This Privacy Policy describes how CRAZXY ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from crazxy.com (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this policy.

Please read this Privacy Policy carefully.

We may update this Privacy Policy periodically to reflect changes in our practices, or for operational, legal, or regulatory reasons. The updated version will be posted on the Site with a revised "Last updated" date. We encourage you to review this policy regularly.

To provide the Services, we collect personal information about you from various sources as outlined below. The types of information we collect depend on how you interact with us.

In addition to the specific uses described in this policy, we may use collected information to:

• Communicate with you
• Provide, maintain, and improve our Services
• Comply with legal obligations
• Enforce applicable terms of service
• Protect or defend the Services, our rights, and the rights of our users or others

Information you voluntarily submit through our Services may include:

• Contact details — name, address, phone number, email address
• Order information — billing and shipping address, payment confirmation, email, phone number
• Account information — username, password, security questions
• Shopping activity — items viewed, saved in cart, purchase history, saved loyalty points, reviews, referrals, gift cards
• Customer support communications — any details you include when contacting us

Note: Some Services require you to provide certain information. Choosing not to provide it may limit your access to specific features.

We automatically collect certain information about your interaction with the Services ("Usage Data") via cookies, pixels, and similar tracking technologies ("Cookies"). Usage Data may include:

• Device and browser information
• Network connection data
• IP address
• Details about how you access and use the Site and your account

We may receive information from third parties, including:

• Service providers such as Shopify who support our Site and operations
• Payment processors who collect payment details to fulfill orders and perform our contract with you
• Tracking technologies used when you interact with our Services, emails, or ads, possibly administered by third-party partners

Any third-party-sourced information is handled in line with this Privacy Policy.

Providing Products and Services: To fulfill orders, process payments, manage your account, arrange shipping, handle returns and exchanges, and send transaction-related notifications. We may also collaborate with Shopify to enhance your shopping experience.

Marketing and Advertising: To send promotional communications via email, text, or post, and to display relevant ads. For EEA residents, this processing is based on legitimate interest (Art. 6(1)(f) GDPR) in promoting our products.

Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activity. For EEA residents, this is based on our legitimate interest in maintaining Site security (Art. 6(1)(f) GDPR).

Communication and Service Improvement: To provide customer support and enhance our Services, based on legitimate interest in maintaining an effective business relationship (Art. 6(1)(f) GDPR).

We use Cookies to operate, secure, and improve our Site and Services, and to understand user interaction. We may also allow third parties to use Cookies for services, products, and advertising tailoring.

You can adjust your browser settings to remove or reject Cookies, but doing so may impair Site functionality. We respect the Global Privacy Control (GPC) signal as an opt-out request for sharing and targeted advertising. Learn more at globalprivacycontrol.org.

We do not recognize other "Do Not Track" signals.

We may disclose personal information in the following contexts:

• To vendors and service providers who perform functions on our behalf (e.g., IT, payment processing, analytics, support, shipping)
• To business and marketing partners for advertising and services, per their privacy notices
• When you direct or consent to disclosure (e.g., social media integrations)
• With affiliates within our corporate group
• In connection with mergers, bankruptcy, legal compliance, enforcing terms of service, or protecting rights and safety

Over the past 12 months, we have disclosed identifiers, commercial information, internet activity, and geolocation data to vendors, partners, and affiliates as described above. We do not use or disclose sensitive personal information to infer characteristics about you.

We have "sold" or "shared" identifiers, commercial data, and Usage Data with business and marketing partners for advertising and marketing over the preceding 12 months.

If you post reviews or other content publicly on the Services, it becomes accessible to others. We are not responsible for how such publicly available information is used, secured, or misused by third parties.

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Visiting these links is at your own risk.

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. Parents or guardians may contact us to request deletion of any such data. We do not knowingly "sell" or "share" personal information of individuals under 16.

While we implement reasonable security measures, no method of transmission or storage is completely secure. We retain personal information only as long as necessary for business, legal, or contractual obligations.

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access or know
• Right to delete
• Right to correct inaccuracies
• Right to data portability
• Right to restrict processing
• Right to withdraw consent (where applicable)
• Right to appeal a denied request
• Right to manage marketing communications (opt-out via unsubscribe links)

To exercise any rights, contact us using the details below. We will verify your identity before responding and will not discriminate against you for exercising your rights.

If you have concerns about our data practices, please contact us. If unsatisfied, you may appeal our decision or lodge a complaint with your local data protection authority. EEA residents may contact their national supervisory authority.

Your personal information may be transferred, stored, and processed outside your country of residence. Transfers out of the EEA are governed by appropriate safeguards such as Standard Contractual Clauses.

For questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

📧 cs@crazxy.com

We are the data controller for your personal information under applicable data protection laws.